Refund Policy

At Frntln Tech Services LLC, we are committed to delivering high-quality services that meet your expectations. If you are not satisfied with our services, we offer a 30-day money-back guarantee under certain conditions.

Refund Eligibility

You may be eligible for a refund if:

• Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe
• Technical Issues: If you experience persistent download or access issues that we cannot resolve
• Major Defects: If the delivered product has major defects that significantly impact functionality and cannot be fixed
• Not As Described: If the service delivered is materially different from what was agreed upon

Services Not Eligible for Refund

Please note that the following are not eligible for refunds:

• Services that have been fully rendered and work completed
• Consultation or mentorship sessions after they have been conducted
• Custom development work that has been approved by the client
• Third-party services or licenses purchased on your behalf

Partial Refunds

In cases where work has commenced but not completed, we may offer a partial refund based on:

• The amount of work completed
• Resources already allocated to your project
• Any third-party costs incurred

Refund Process

To request a refund, please follow these steps:

1. Contact us at info@frntlntechservices.com with your request
2. Provide your order details and reason for the refund
3. Allow up to 5 business days for our team to review your request
4. If approved, refunds will be processed within 30 working days

Refund Method

Approved refunds will be returned to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account after processing.

Age Requirement

Our services are intended for users 18 years of age or older. If you are under 18, please have a parent or guardian make the purchase on your behalf.

Questions or Concerns

If you have any questions about our refund policy or would like to discuss your specific situation, please don't hesitate to contact us. We're here to help ensure your satisfaction.